Policies and Procedures
Privacy and Security
When placing orders with WellnessPro or signing-up for WellnessPro Distributorship or ACO Program, you may be asked certain types of personally identifiable information, such as your name, social security number, company name, EIN, billing and shipping addresses, telephone number, e-mail address, credit card number, etc. This information allows WellnessPro to administer its business, provide customer service, communicate Company news and product offers, and to fulfill your orders. WellnessPro does not disclose or share personally identifiable information collected via the Internet or telephone with any other companies or organizations without the informed consent of the consumer providing the information , except as required by law.
Payment Policy
For online orders and sign-ups, WellnessPro accepts all major credit cards: VISA, Master Card, Discover and American Express. To prevent credit card fraud, WellnessPro always performs billing address and CVV/CVC code verification.
Shipping Policy
WellnessPro offers UPS 2nd Day Air and Ground shipping options. If you are in a rush to receive your order, you may choose UPS 2nd Day Air. If you are looking for more economical shipping option, UPS Ground delivery may be the solution. UPS Overnight and 2nd Day Air delivers orders on the first and second business days guaranteed. UPS Ground service takes 5-8 business days.
WellnessPro usually ships orders within 24 hours. Orders received during weekends and holidays are shipped on the next business day.
Handling Fee
WellnessPro collects packaging & handling charge in the amount of $3.99 per shipment to guarantee delivery of WellnessPro products in excellent condition to any destination.
Return Policy
WellnessPro offers a 30-day unconditional, 100% product money back guarantee on all WellnessPro's products. If for any reason you are not completely satisfied with the purchase, please contact our Customer Service at 800-669-1933 to obtain a Return Merchandise Authorization Number RMA number.